Archive for January, 2014

Transparency: A Lesson Learned by Dana Harrison, PMP

January 9th, 2014

­­­

The only good is knowledge and the only evil is ignorance.

-Socrates

Knowledge is power is an old adage, but it certainly rings true every day in project management. That power can be abused, however. You don’t want to simply hold onto the information in order to retain the power, but instead use the power of the information to empower your team.

We have seen first-hand how transparency leads to successful projects and it always seems to come back to communication. Good communication is vital to any and every project.  One of the best communication tools we have experienced is to ask team members at the end of every meeting if there is anything about the project that is keeping them up at night.  Stressing in meetings that you want to know the good, the bad and the ugly about the project helps ensure that all details, whether pretty or not, stay in the light. It is better to be able to make informed decisions based upon all the information than on only part.

Time is another crucial consideration when it comes to transparency. It is simple. The more time that passes without the owner knowing the issues, the more detrimental that problem will become. They can only use their resources to assist in solving the issue if they know about it.

Transparency equals collaboration. Transparency develops trust within the project team and keeps every team member working toward the common goal. Frequent face to face team meetings with all accountable parties together will help make this happen.  Less interaction allows for distance and disconnect to creep in and cause problems.  Noble Energy likes to have meeting outcomes clearly defined at the beginning of the meeting so everyone knows what exactly they are working towards. Meetings are considered safe, productive places to discuss issues without judgment or finger pointing.

Go forth and be transparent!

Dana Harrison, PMP identifies the required outcomes for the meeting

Dana Harrison, PMP identifies the required outcomes for the meeting!